InfoTag comes with our link preloaded on it or on your website if you chose that option. To see InfoTag in action, simply tap it with your NFC-enabled smartphone, the NFC chip operates within 2 inches of the smartphone and is located in different locations on different phones, so move your phone around until you get a reading. iPhones scan from the top center of the phone while Androids scan from the back center. Both phones work best on the lock screen when the screen is awake.

If you don't get a reading:

1: Make sure your phone is not in airplane mode.

2: Your NFC chip will automatically turn on when you wake up your phone using the side button, it will not scan when the screen is off. Your phone does not need to be unlocked to scan, but the screen must be on.

• The NFC chip in the Apple iPhone is permanently on as long as the screen is active.
• For some Android phones, you may need to go to "settings" and enable "NFC".
  
  

3: Check to see if your phone is compatible. Only since 2018 have phones been able to read NFC without a designated app. All new upcoming phones are expected to feature this technology.

iPhone Tips – Where to Scan

On an iPhone, the NFC reader is located at the very top center of the phone, just behind the front camera. The label will be scanned from the front or back of the phone.

NFC is always enabled, starting with iPhone XR and newer (2018)

The phone must be unlocked to scan, sometimes the always-on display on newer iPhones is misleading, make sure the user unlocks the phone otherwise it will not scan.

Android Tips: Where to Scan

Most Androids scan from the center back of the phone.

NFC can be turned on/off in settings, so make sure your NFC is turned on. It will be in the settings next to Bluetooth and wifi.

NFC is enabled by default. Phone must be unlocked to scan.

Yes, it is possible to modify the link.

If you encounter any problems, please contact support to get help.

InfoTag never expires and has no revision limits!

YES, we can make personalized orders with your logo IF you order more than 15 products. You can contact us to find out more.

InfoTags only take 5 minutes to set up! Once installed, no work is required afterward!